Contoh Surat (Tugas 1)

Name : Agnes Retno Maharani

Class  : 3EB05

1.    Make 1 business letter (any kind) in English

The Lovely Shop  

Melati Indah Street No 5, South Jakarta

Telephone : 081220071417

Your ref : ARM/DD

Our ref : IM/M

5^th October 2017

Mrs. Sania Rahmawati

Permai Hijau Street No 45

Bekasi

For the attention : Mrs. Irna. M

The Lovely Shop Manager

Dear Mrs. Sania Rahmawati,

We want to confirm that your 4 bag packs worth Rp 5.000.000 (five million rupiah) which you ordered on 9th october had packs with a box and ready for dispatch.

The goods will be shipped as soon as possible, the goods will be sent via TIKI. Your receipt number 0000170294. The goods will be shipped during 3 days, delivery will be made on 10 October, and will be up to you on 13 october. We will send the details of the order as well.

We will send your order well until the destination for your satisfaction. If you need more information, you can contact our customer service department.

Thanks you for your cooperation and trust to our shop.

              Yours Faithfully,

               Agnes R. M 

Delivery Department
The Lovely Shop

2.    Explain about Dispatch Letter

In my opinion, Dispatch (Shipping) is a shipping notification letter to the consumer that the goods ordered are available or unavailable and convince the consumer that the order item has been prepared. It is also useful as a reference to check the truth of goods that have been ordered by customers and used as a tool to collect payments to consumers.

Menurut saya, Dispatch (Pengiriman) adalah Surat pemberitahuan pengiriman barang kepada konsumen bahwa barang yang dipesan tersedia atau tidak tersedia dan meyakinkan konsumen bahwa barang pesanannya telah disiapkan. Selain itu juga berguna sebagai acuan untuk mengecek kebenaran barang yang telah dipesan oleh pelanggan dan digunakan sebagai alat untuk menagih pembayaran kepada konsumen.

3.    Explain the importance of the letter

The reason I make this Dispatch Letter is to provide samples of goods delivery notifications commonly used by companies or stores. Dispatch Letter is very useful for companies to provide information on goods ordered by customers and to give a good impression to the customers in carrying out a delivery of goods.

Alasan saya membuat Dispatch Letter ini adalah untuk memberikan contoh surat pemberitahuan pengiriman barang yang biasa digunakan oleh perusahaan maupun toko. Dispatch Letter ini sangat berguna bagi perusahaan untuk memberikan informasi atas barang yang dipesan oleh pelanggan dan untuk memberikan kesan yang baik kepada para pelanggan dalam melaksanakan sebuah pengiriman barang.

Percakapan Bahasa Inggris (Tugas 2)